#MWC15 Carrier Challenges Launching New Products And Services
Description
Tom Loozen from Accenture discusses with Jeff Mucci, RCR Wireless News, Accenture's report titled Engaging the Digital Customer in the New Connected World.
In Accenture’s annual global consumer survey, the respondents named telecom operators among the top three providers from which they would purchase a wide variety of intelligent devices today or in the future.
In addition, 79 percent of respondents indicated they would prefer a single provider to manage all of their communications and entertainment products and services.
Tom Loozen leads Accenture’s global Communications industry practice within Accenture’s Communications, Media & Technology (CMT) operating group. In this role, Tom oversees the development of Accenture’s strategies and capabilities for serving the wireline, wireless and cable segments, including most of the world’s largest service providers. Additionally, Tom serves as the CMT Europe and Latin America (EALA) Communications Industry lead, driving the industry agenda across these markets, working with key clients.