How To Use Latelist - Latemrk Feature In Avaya Proactive Contact
Your video will begin in 5
Sorry, only registred users can create playlists.
Description
This video demonstrates how to setup the latelist/latemrk feature on a calling list. Using this feature, the Proactive Contact is able to retain the calling information in the calling list like the date/time of call, completion code, postupdate fields etc.. This feature is very important if the agents place callbacks or recalls. Produced by Sachin Brahme.
Post your comment
Comments
Be the first to comment
