Contact Centers Test The Value Of Voice

Avaya Thought Leaders George Humphrey and Christian Goffi share their perspectives on how the value of voice is still valued within Contact Centers and the implications of that for IT leaders. This is discussed as one segment of the complete content from the overall digital postcard on the twelve communication trends for 2012.

To view the full Twelve Communication Trends for 2012 video go to : http://avaya.storyquest.com/12trends/

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