Using TechDirect To Manage SupportAssist Alerts (IT Users)

As an IT user managing your company’s PCs and tablets, all of your SupportAssist alerts will flow into your Dell TechDirect account for convenient, centralized management. ProSupport and ProSupport Plus customers can choose to auto-forward these alerts to Dell. Or, alerts can be individually managed within TechDirect’s SupportAssist Alerts section.

More details are available in the Deployment Guide at http://i.dell.com/sites/doccontent/shared-content/services/en/Documents/supportassist-deployment-guide.pdf.

If you have not yet installed SupportAssist, please view the “Installing SupportAssist for PCs & tablets” video.

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