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How To Use Enhanced Cell Phone Detection In Avaya Proactive Contact

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Added by Avaya Channel in Avaya
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Description

Enhanced Cell Phone Detection is a new feature introduced in PC5.0 and later releases. This feature helps in the mis-detection of answering machines as live voice and passing them to agents. There are certain changes required to Digital switch software which are not covered in this video. Produced by Sachin Brahme

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