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  • 04:34 Popular Avaya CX Solutions In A Digital Transformation Era

    Avaya CX Solutions In A Digital Transformation Era

    by Avaya Channel Added 313 Views / 0 Likes

    Avaya Oceana, a customer experience solution, delivers smart, simple, personal experiences to any customer on any channel.

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  • 03:33 Popular Happiness Index On Blockchain

    Happiness Index On Blockchain

    by Avaya Channel Added 275 Views / 0 Likes

    Avaya showcase from GITEX. Demonstration of a blockchain network which connects various Avaya demos to securely collect and integrate data from multiple sources (e.g. contact centers, emails, social media, web and chat platforms), and using analytics, tur

  • 03:10 Popular Emergency Services Demonstration

    Emergency Services Demonstration

    by Avaya Channel Added 267 Views / 0 Likes

    Avaya Showcase at GITEX. Demonstration of emergency notification, dispatch and collaboration through new digital channels, integrating into real-time capabilities such as location services, driverless vehicles, sensors and drones.

  • 05:18 Popular Hospitality Demonstration

    Hospitality Demonstration

    by Avaya Channel Added 251 Views / 0 Likes

    Avaya Showcase at GITEX. Demonstration of an easy to use digital guest experience that can be customized or integrated into other applications to meet specific business requirements.

  • 08:07 Popular Smart IoT Demonstration

    Smart IoT Demonstration

    by Avaya Channel Added 223 Views / 0 Likes

    Avaya Showcase at GITEX. Demonstration of seamless, personalised, digital customer experience extended to physical locations by integrating stand-alone technologies such as video analytics, digital signage, biometrics, IOT, and artificial intelligence.

  • 06:41 Popular LINE Demonstration

    LINE Demonstration

    by Avaya Channel Added 283 Views / 0 Likes

    Avaya Showcase at GITEX. Demonstration shows how Avaya is helping to extend customer services capabilities into Japan's leading social messaging application.

  • 03:02 Popular Mashreq Bank Demonstration

    Mashreq Bank Demonstration

    by Avaya Channel Added 195 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration shows how Avaya is helping provide remote advisory services through a smart video kiosk, to seamlessly and securely extend customer access to financial services.

  • 14:09 Popular Cara Demonstration

    Cara Demonstration

    by Avaya Channel Added 274 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration of how Avaya is helping to embed digital capabilities into the physical retail experience to provide personalized collaboration to transform the customer experience.

  • 02:23 Popular PCC EMEA Nice 50th Event-Impressions

    PCC EMEA Nice 50th Event-Impressions

    by Avaya Channel Added 293 Views / 0 Likes

    Partner Community Council - Autumn Conference in Nice/ France Overview. The video gives an overview of the event, some snapshots of plenaries and break-out session plus Interview Flashs with PCC Primes, Partners and Avaya Executives

  • 04:52 Popular BSH Demonstration

    BSH Demonstration

    by Avaya Channel Added 289 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration of how Avaya is helping seamlessly integrate remote field engineers into customer journey, providing single point of contact and first visit resolution for customers across front and back offices.

  • 04:57 Popular OBank Demonstration

    OBank Demonstration

    by Avaya Channel Added 255 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration shows how Avaya is helping provide a fully digital customer service to customers located anywhere via mobile, video, voice and other online banking channels.

  • 06:13 Popular RTA Demonstration

    RTA Demonstration

    by Avaya Channel Added 228 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration shows how Avaya is helping provide communication and collaboration capabilities for people with special hearing needs – the "determined ones” – and, in 2018, to the general public, through a video-call and web cha

  • 01:42 Popular Your Roadmap To Communication Transformation

    Your Roadmap To Communication Transformation

    by Avaya Channel Added 283 Views / 0 Likes

    Avaya Professional Services. Your communication solutions and applications are the lifeline of your business. Undergoing a communication transformation can seem daunting and risky. See how Avaya can help you align objectives and achieve your business outc

  • 02:44 Popular Telekom Serbia Demonstration

    Telekom Serbia Demonstration

    by Avaya Channel Added 244 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration shows how Avaya is helping provide seamless omni-channel customer experience model, that provides personal relationship support and paperless operations in branchless, digital bank.

  • 00:44 Popular ABM AMRO Demonstration

    ABM AMRO Demonstration

    by Avaya Channel Added 243 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration of how ABM AMRO uses Avaya to help provide remote advisory services to seamlessly and securely extend customer access to financial services.

  • 01:08 Popular Laurent Philonenko On Exiting Chapter 11

    Laurent Philonenko On Exiting Chapter 11

    by Avaya Channel Added 288 Views / 0 Likes

    With today's exiting of Chapter 11, we can entirely focus on providing innovative solutions and services to meet the growing needs of our customers and partners. #ConnectWithAvaya

  • 03:16 Popular Congrats Avaya

    Congrats Avaya

    by Avaya Channel Added 254 Views / 0 Likes

    Customers and partners congratulate Avaya on exiting Chapter 11 strong and looking forward to the future.

  • 02:25 Popular Wake Up From The Customer Service Nightmare

    Wake Up From The Customer Service Nightmare

    by Avaya Channel Added 276 Views / 0 Likes

    We’ve all experienced customer service nightmares. Don’t let them happen to your customers. Solve customer problems on the first call to increase customer satisfaction and advocacy.

  • 01:17 Popular Banks Are Reviewing Management Structures To Execute Strategies Aligning To Today’s Consumer Demands

    Banks Are Reviewing Management Structures To Execute Strategies Aligning To Today’s Consumer Demands

    by Avaya Channel Added 286 Views / 0 Likes

    In the first of our four-part mini-series looking at the financial services industry, Peter Chidiac (Managing Director A/NZ) says it will take up to two years for Australia’s banks to deliver a true omni-channel experience. He also looks at the role of ma

  • 01:44 Popular Banks Need To Meet Customers At Their Channel Of Choice Rather Than Dictating The Experience.

    Banks Need To Meet Customers At Their Channel Of Choice Rather Than Dictating The Experience.

    by Avaya Channel Added 254 Views / 0 Likes

    In the second of our four-part mini-series on the financial services industry, Peter Chidiac (Managing Director A/NZ) looks at the shift from ‘personalisation’ to ‘individualisation’, and why banks can no longer dictate experience, but must be present at

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