Z-Technology Questions and Answers
Technology Questions and Answers on many topics from Networking, internet, to Fiber to the home (FTTH).
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07:43 Popular
Determining Your Labor Rate
Added 629 Views / 0 LikesWe talk about how to decide how much to charge your clients for your labor.
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What Is Good Enough?
Added 1,867 Views / 0 LikesWe discuss why trying to do too much, or too good a job can actually be bad.
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09:47 Popular
Upsell Or Die
Added 342 Views / 0 LikesLearning to upsell is THE most important skill any small business owner should have. You can easily turn a $200 service call into a $2000-$10,000 if you're just willing to to tell your client what other possible products or services you can provide.
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04:46 Popular
Tell The World What You Want
Added 304 Views / 0 LikesMany times all you need to do to get what you want is to ask. The simple act of asking can bring valuable results that may go above and beyond what you imagined was possible.
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Keep Your Personal Problems Personal
Added 307 Views / 0 LikesThe business realm is not the place to unload your personal problems. If your personal life will interfere with your business life you need to come up with an actionable plan that your business associates understand and agree to.
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09:22 Popular
Buy Good Parts
Added 409 Views / 0 LikesThe cost of labor and lost opportunities can far exceed the few hundred or thousand dollars you will save by trying to use substandard parts. Always buy high quality parts to ensure that your clients know that when they call you to fix a problem that it w
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The Metaphor Of The Segway Vs. The Used Bike
Added 257 Views / 0 LikesBoth balance on two wheels, but which one is better for your client?
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The Persons In A Role Is Not The Same As The Person
Added 316 Views / 0 LikesPeople act very differently depending on what role they are playing. The great drinking buddy may be a horrible client. The devoted man of god and family may be a worthless employee...
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04:50 Popular
The Friends And Family Discount
Added 288 Views / 0 LikesFriends and Family deserve a MASSIVE 0% reduction of their bill. Charging your loved ones they way you charge everyone else really is best for your own sanity and your relationships. Not even your momma understands how stressful and time consuming fixing
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Be Confident And FIX The Problem
Added 258 Views / 0 LikesTelling the client the 100% unvarnished truth is not always the best idea. Make them confident in your ability to handle the situation and then FIX the problem. Never leave a client until the problem is fixed, or you have presented them with an actionable
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Now What..?
Added 209 Views / 0 LikesYou've spent a lot of time and money to get certifications, but you have no real world experience. What do you do now?
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The NOW Of Our Profession
Added 198 Views / 0 LikesThe days of making a lot of money just by earning a certification are over. To be successful TODAY you must find new and innovative solutions that provide real value to your clients. Thinking outside of the box is no longer a mental exercise. It has becom
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07:20 Popular
When To Run And When To Plod
Added 394 Views / 0 LikesThere are times for genius. There are times to run hard and long and accept nothing less then victory. There are also times to just put one foot in front of the other and do the tedious work that needs to be done. Learning when to run and when to plod is
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09:56 Popular
You Can Lead A Geezer To Technology, But You Can't Make Them Drink...
Added 298 Views / 0 LikesThere are people that genuinely believe that the Internet is a fad that will pass, that newspapers are a cornerstone of civilization, and that technology only makes things worse. Trying to change these peoples minds is a waste of time, and they will be ni
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It's OK To Fire Clients
Added 364 Views / 0 LikesSometimes paying clients just are not worth enough to keep around. Learning how and when to fire clients is an invaluable skill for a small business owner. Just like an employee, or a server, if a client is not helping to grow you business they need to be
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Profit Is Patriotic
Added 248 Views / 0 LikesGreed is Good'ish... Profit and surplus not only enriches people, but allows for businesses to grow, taxes to be paid and non profits organization to muddle along doing work everyone else has more important things to do. Too many small business people and
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Reselling Products
Added 267 Views / 0 LikesReselling products is an easy way to increase your profits as a computer consultant. Simply by buying parts from NewEgg.com and then selling them to your clients at the same price Best Buy does you can add an additional $50-$200 profit to a work order wit
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Sales Is A Numbers Game
Added 331 Views / 0 LikesOne out of every hundred people is going to buy your product. That means if you want ten new clients you'll have to talk to a thousand people. Understanding that selling is purely a numbers game takes the emotion and feeling of rejection out of the sales
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Lesson #555 On Why The Computer Repair Business Is Dead
Added 384 Views / 0 LikesFor our computer lab we bought laptop computers with Dual Core Processors, 4 GB of RAM, 500 GB Hard Drives and N Wireless networking for $479 at Best Buy. There were some good laptop computers for only $340. At these prices it almost pointless to pay to f
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Don't Buy Your Own Hype
Added 211 Views / 0 LikesHype is a part of business. Putting yourself, your company and your products in the best light possible is a requirement for becoming a successful entrepreneur. But for the love of all that is good NEVER BUY YOUR OWN CRAP! Too many business owners get wra
