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Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com

 

 

 

  • 02:04 Popular Avaya Central I-tam Takes The #IceBucketChallenge

    Avaya Central I-tam Takes The #IceBucketChallenge

    by Avaya Channel Added 338 Views / 0 Likes

    The Central i-TAM team took the challenge! Video below

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  • 02:09 Popular Avaya CEO Kevin Kennedy Accepts The #IceBucketChallenge

    Avaya CEO Kevin Kennedy Accepts The #IceBucketChallenge

    by Avaya Channel Added 340 Views / 0 Likes

    Avaya CEO Kevin Kennedy accepts the #IceBucketChallenge to #StrikeOutALS and nominates Gary Smith, Carl Russo, Gregory Slaton, Mike Runda and Charlie Giancarlo. To donate go to www.alsa.org

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  • 00:25 Popular Avaya CFO Dave Vellequette Accepts The ALS #IceBucketChallenge

    Avaya CFO Dave Vellequette Accepts The ALS #IceBucketChallenge

    by Avaya Channel Added 393 Views / 0 Likes

    Avaya CFO Dave Vellequette accepts the ALS #IceBucketChallenge from the Avaya New Hire Sales Academy graduates today at our headquarters in Santa Clara, CA! To donate go to www.alsa.org

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  • 03:05 Popular Lessons From Sochi Olympics (Education)

    Lessons From Sochi Olympics (Education)

    by Avaya Channel Added 305 Views / 0 Likes

    Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical s

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  • 02:54 Popular Avaya Networking - Lessons From Sochi Olympics (Financial Services)

    Avaya Networking - Lessons From Sochi Olympics (Financial Services)

    by Avaya Channel Added 310 Views / 0 Likes

    Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical s

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  • 02:59 Popular Avaya Networking - Lessons From Sochi Olympics (Government)

    Avaya Networking - Lessons From Sochi Olympics (Government)

    by Avaya Channel Added 325 Views / 0 Likes

    Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical s

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  • 03:17 Popular Avaya Networking - Lessons From Sochi Olympics (Healthcare)

    Avaya Networking - Lessons From Sochi Olympics (Healthcare)

    by Avaya Channel Added 374 Views / 0 Likes

    Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical s

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  • 03:23 Popular Lessons From Sochi Olympics (Hospitality)

    Lessons From Sochi Olympics (Hospitality)

    by Avaya Channel Added 370 Views / 0 Likes

    Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical s

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  • 03:07 Popular Avaya Networking - Lessons From Sochi Olympics (Manufacturing)

    Avaya Networking - Lessons From Sochi Olympics (Manufacturing)

    by Avaya Channel Added 286 Views / 0 Likes

    Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical s

  • 03:34 Popular Avaya Networking - Lessons From Sochi Olympics (MidMarket)

    Avaya Networking - Lessons From Sochi Olympics (MidMarket)

    by Avaya Channel Added 275 Views / 0 Likes

    Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical s

  • 03:33 Popular Avaya Networking - Lessons From Sochi Olympics (Retail)

    Avaya Networking - Lessons From Sochi Olympics (Retail)

    by Avaya Channel Added 270 Views / 0 Likes

    Chris Henkel, Sr. Director Worldwide Networking Specialists, and Dean Frohwerk, Director Worldwide Solution Engineering, take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya Retail Expert, Mi

  • 04:20 Popular Avaya Social Media Analytics

    Avaya Social Media Analytics

    by Avaya Channel Added 396 Views / 0 Likes

    Avaya Social Media Analytics is a cloud-based solution that monitors the social media feeds you select, searches for keywords you identify, and tracks conversations that matter to you. It pinpoints positive and negative posts on your products, your compan

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  • 02:55 Popular Avaya Control Manager: Contact Center Management & Administration

    Avaya Control Manager: Contact Center Management & Administration

    by Avaya Channel Added 334 Views / 0 Likes

    Control Manager is a Web-based application that provides you with secure, economical, efficient, single-point management of contact center resources — from back-office operations, to self-service and agent-assisted customer interactions. Learn about Avaya

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  • 03:38 Popular Customer Experience Management: Imagine The Possibilities

    Customer Experience Management: Imagine The Possibilities

    by Avaya Channel Added 342 Views / 0 Likes

    This short video provides an example of what’s possible with the latest Avaya Customer Experience Management solutions. Learn about Avaya CEM Solutions here: http://www.avaya.com/usa/products/customer-experience-management Connect with Avaya Facebook: htt

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  • 00:31 Popular Avaya #IceBucketChallenge

    Avaya #IceBucketChallenge

    by Avaya Channel Added 319 Views / 0 Likes

    Avaya's social media team was called out to participate in the #IceBucketChallenge to raise money and awareness for ALS (http://www.alsa.org/)! So here we are getting soaked for a great cause! We nominate our partners, AT&T Windstream Business Arrow S3 an

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  • 04:05 Popular Avaya K-12 Education Solutions - Technology In The Classroom

    Avaya K-12 Education Solutions - Technology In The Classroom

    by Avaya Channel Added 330 Views / 0 Likes

    Avaya and Technology in the Classroom - Let Avaya help you modernize your school’s communications and move into the era of digital education, while providing the lowest TCO in the industry. Learn about Avaya Education Solutions here: http://www.avaya.com/

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  • 03:12 Popular Avaya Notification Solution For Education - Education Solutions

    Avaya Notification Solution For Education - Education Solutions

    by Avaya Channel Added 410 Views / 0 Likes

    Avaya Education Solutions - There has never been more need for schools and campuses to provide a safe and secure environment in which students can learn – assurance that when threatening incidents occur on campus, the right tools are in place to create a

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  • 03:54 Popular Avaya CMS Mobile Supervisor - Contact Center Technology

    Avaya CMS Mobile Supervisor - Contact Center Technology

    by Avaya Channel Added 486 Views / 0 Likes

    Avaya’s CMS Mobile Supervisor application allows businesses to monitor contact center performance from an iPad. Available as a FREE download from the Apple Store, the mobile application works with CMS 17 Release 3 using a standard supervisor login. Learn

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  • 06:33 Popular Avaya Diagnostic Server Use Case - Networking Solutions & Performance

    Avaya Diagnostic Server Use Case - Networking Solutions & Performance

    by Avaya Channel Added 370 Views / 0 Likes

    Networking Solutions from Avaya - Avaya Diagnostic Server works continuously behind the scenes of your Network. It gathers data and provides tools to quick pinpoint and resolve endpoint and network issues in less time, little disruption and less cost. Vie

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  • 01:50 Popular Multichannel Vs. Omnichannel - What Is The Difference?

    Multichannel Vs. Omnichannel - What Is The Difference?

    by Avaya Channel Added 305 Views / 0 Likes

    Nancy Jamison and Jeanne Bliss set things straight! They define the difference bet multichannel vs omnichannel For additional information check out out blog: Omnichannel Customer Service: Function or Fad? http://www.avaya.com/blogs/archives/2014/07/omnich

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