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Avaya

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Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com

 

 

 

  • 02:46 Popular Avaya ACE And The IBM Business Process Management Suite

    Avaya ACE And The IBM Business Process Management Suite

    by Avaya Channel Added 286 Views / 0 Likes

    As IBM celebrates their 100 year anniversary this year; Bob Reed of IBM talks about how driving out latency makes the organization more efficient. "Looking at business processes from a historical perspective one, of the things IBM has always worked hard t

  • 06:48 Popular Avaya ACE Customer Information Questionnaire

    Avaya ACE Customer Information Questionnaire

    by Avaya Channel Added 407 Views / 0 Likes

    An overview of why and how to use the Avaya ACE Customer Information Questionnaire (CIQ). Produced by Stevie Martin.

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  • 04:38 Popular Avaya ACE, CareFX And IBM Deliver A Joint Healthcare Solution

    Avaya ACE, CareFX And IBM Deliver A Joint Healthcare Solution

    by Avaya Channel Added 305 Views / 0 Likes

    With Avaya Agile Communication Environment, Carefx customers can not only view complete clinical information in real-time but can also act on that information in real-time through communications-enablement. This increases the impact and value of the infor

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  • 06:42 Popular Avaya ACE™ And IBM Lombardi Communications Enabled Business Process (CEBP)

    Avaya ACE™ And IBM Lombardi Communications Enabled Business Process (CEBP)

    by Avaya Channel Added 274 Views / 0 Likes

    Watch this video to see how easily Avaya ACE™ communications enables IBM Lombardi Business Process Management (BPM) software. Streamlining business processes with integrated communications and closed loop notification and response applications removes del

  • 04:42 Popular Avaya ACE™ Customer Relationship Management (CRM) Integration For Microsoft® Dynamics

    Avaya ACE™ Customer Relationship Management (CRM) Integration For Microsoft® Dynamics

    by Avaya Channel Added 325 Views / 0 Likes

    With the Avaya ACE™ Customer Relationship Management (CRM) Integration packaged application for Microsoft Dynamics, Avaya integrates real-time communications capabilities with CRM software to improve productivity and enhance customer service. Learn more a

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  • 04:51 Popular Avaya ACE™ Customer Relationship Management (CRM) Integration For Salesforce

    Avaya ACE™ Customer Relationship Management (CRM) Integration For Salesforce

    by Avaya Channel Added 337 Views / 0 Likes

    With the Avaya ACE™ Customer Relationship Management (CRM) Integration packaged application for Salesforce.com, Avaya integrates real-time communications capabilities with CRM software to improve productivity and enhance customer service. Learn more about

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  • 03:41 Popular Avaya ACE™ Customers And Partners Streamline And Improve Collaboration

    Avaya ACE™ Customers And Partners Streamline And Improve Collaboration

    by Avaya Channel Added 285 Views / 0 Likes

    We caught up with a few of our customers and partners at the International Avaya Users Group in Las Vegas in May 2011. Learn how City of St John and Florida Hospital were able to address their business challenges through using Avaya ACE™. Hear what Brian

  • 06:24 Popular Avaya ACE™ Desktop Communications Enablement

    Avaya ACE™ Desktop Communications Enablement

    by Avaya Channel Added 186 Views / 0 Likes

    See how Avaya Agile Communication Environment (ACE™) desktop applications help make employees more productive. Click, connect, and communicate with people directly from Microsoft Office suite and Internet Explorer using any phone. Easily register any new

  • 02:45 Popular Avaya ACE™ Eliminates Manual Process For Florida Hospital

    Avaya ACE™ Eliminates Manual Process For Florida Hospital

    by Avaya Channel Added 341 Views / 0 Likes

    Jason Aspinwall, Director of Clinical Applications for Florida Hospital shares their experience of integrating Avaya ACE with existing legacy systems to eliminate the manual process and steps involved with emergency equipment checks. Medicare cuts, change

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  • 02:54 Popular Avaya ACE™ Extends Consistent Collaboration With Choice To Microsoft® Applications

    Avaya ACE™ Extends Consistent Collaboration With Choice To Microsoft® Applications

    by Avaya Channel Added 334 Views / 0 Likes

    Avaya ACE™ seamlessly integrates your Avaya core communications systems and devices to the Microsoft applications you use every day, including Microsoft® Lync™, Microsoft® Outlook and Office, Internet Explorer®, and Microsoft® Dynamics. Provide your enter

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  • 02:52 Popular Avaya ACE™ For Financial Services

    Avaya ACE™ For Financial Services

    by Avaya Channel Added 313 Views / 0 Likes

    Financial Services companies are faced with many business challenges. Avaya Agile Communication Environment can help minimize these challenges by integrating real-time collaboration with business applications and processes. For more information, visit Ava

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  • 05:22 Popular Avaya ACE™ IBM Sametime Integration

    Avaya ACE™ IBM Sametime Integration

    by Avaya Channel Added 276 Views / 0 Likes

    Improve team working and enterprise-wide collaboration using a combination of IBM Sametime presence and instant messaging and multi-vendor enterprise telephony and video in an intuitive, unified experience. Multi-modal communication from the desktop helps

  • 03:19 Popular Avaya ACE™ Mobile Cost Optimizer On Blackberry®

    Avaya ACE™ Mobile Cost Optimizer On Blackberry®

    by Avaya Channel Added 330 Views / 0 Likes

    Without changing user behavior, companies can reduce mobile call charges, increase user productivity, and comply with industry regulations. Avaya ACE™ integrates BlackBerry® mobile phones with Avaya and Cisco network communication systems for one number c

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  • 01:10 Popular Avaya ACE™ With Adam Boyle

    Avaya ACE™ With Adam Boyle

    by Avaya Channel Added 288 Views / 0 Likes

    Join us on a virtual tour of Avaya's booth at VoiceCon 2010 and learn about Avaya ACE™ with Adam Boyle. Learn more at http://www.avaya.com.

  • 03:56 Popular Avaya ACE™, Esnatech Office Lin-X And The Cloud

    Avaya ACE™, Esnatech Office Lin-X And The Cloud

    by Avaya Channel Added 159 Views / 0 Likes

    Vice President of Business Development at Esnatech, Davide Petramela discusses the savings experienced and ease of integrating Avaya ACE™ with Esnatech's Office-LinX Unified Communications solution to address the application layer behind the cloud. Davide

  • 01:35 Popular Avaya Acquires Esna To Accelerate Communications-Enabled Applications For Effortless Engagement

    Avaya Acquires Esna To Accelerate Communications-Enabled Applications For Effortless Engagement

    by Avaya Channel Added 291 Views / 0 Likes

    Avaya is acquiring Esna, a provider of real-time collaboration and communications software, to accelerate the adoption of communications-enabled applications for both enterprises and midmarket companies. In this video, Gary E. Barnett, Avaya Senior Vice P

  • 02:33 Popular Avaya Acquires Radvision -- Executives Comment On Deal

    Avaya Acquires Radvision -- Executives Comment On Deal

    by Avaya Channel Added 341 Views / 0 Likes

    Hear our Executives speak on the following questions: Why is Avaya acquiring Radvision? How does the deal address today's market? What does the acquisition mean for time-to-market?

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  • 04:05 Popular Avaya Advanced Gateway 2330

    Avaya Advanced Gateway 2330

    by Avaya Channel Added 193 Views / 0 Likes

    The Avaya Secure Router 2330 is a powerful modular system that converges routing, voice gateway, security and multimedia traffic forwarding in a single cost-effective platform for enterprises. Learn more at http://www.avaya.com.

  • 02:04 Popular Avaya Agent For Chrome - Day In Life

    Avaya Agent For Chrome - Day In Life

    by Avaya Channel Added 296 Views / 0 Likes

    This short video provides you a closer look at the Day in the Life on an agent using Avaya Agent for Chrome. This Customer Engagement solution from Avaya and Google combines Avaya’s expertise in customer engagement technologies with Google’s expertise in

  • 01:52 Popular Avaya Agent For Chrome: A Customer Engagement Solution

    Avaya Agent For Chrome: A Customer Engagement Solution

    by Avaya Channel Added 476 Views / 0 Likes

    This short video introduces you to the new Customer Engagement solution from Avaya and Google. The collaboration combines Avaya’s expertise in customer engagement technologies with Google’s expertise in Web applications and Chromebooks to enable greater s

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