Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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Avaya Mobile Collaboration Solution For Small And Midsize Business Overview
Added 312 Views / 0 LikesIn this short, fast-paced video see and hear how Avaya customers are taking advantage of the Avaya mobile collaboration solution to better serve customers, collaborate more effectively and control operating costs.
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Avaya IP Office Advanced Edition: Improve Call Center Customer Service
Added 312 Views / 0 LikesWith the Avaya IP Office Advanced Edition for Customer Service you can help your agents quickly and efficiently serve your customers while helping your business measure, track, and optimize agent performance. Gain customer intelligence through real-time d
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The Avaya Flare™ Experience: Business Collaboration For Executives
Added 311 Views / 0 LikesWith the Avaya Flare Experience you can be more effective and help drive productivity with an all-in-one, easy-to-use business collaboration center right on your iPad or Windows device. See how the Avaya Flare™ Experience can help business executives work
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ATF Bangkok - Smart Healthcare Telemedicine Telehealth
Added 311 Views / 0 LikesSee how Avaya’s Health Care Solution can create rich team environments around telemedicine. This example uses Scopia and mobile care kits to bring together doctors and care teams. LEARN MORE: http://www.avaya.com/usa/solution/healthcare-providers/ Website
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How To Upgrade To The Services Virtual Machine 3.0
Added 311 Views / 0 LikesThe video will demonstrate the upgrade process of the Services Virtual Machine to the 3.0 release.
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How To Configure Syslog On The Avaya VSP9000
Added 311 Views / 0 LikesThis Avaya Mentor tech tip covers the configuration of syslog on the Avaya VSP9000. Produced by Wayne Godsoe.
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Overview Of The Avaya One-X Agent Main Window
Added 311 Views / 0 LikesThis video gives a high level overview of the agents user interface main window. Produced by Kevin Anderson
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How To Configure Avaya One-X Communicator For Voicemail Messaging
Added 311 Views / 0 LikesVideo covers how to configure Avaya one-X Communicator to support voicemail messaging. It covers with and without Avaya one-X Client Enablement Services ingtegration. Produced by Bob Kuberski
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How To Enable CLI Audit Log On The Avaya ERS4000
Added 310 Views / 0 LikesVideo on how to enable CLI audit log and view the audit log on the Avaya ERS4000. Produced by Adonny Raphael.
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How To Setup And Use Virtual Opt-Out Feature In Avaya Proactive Contact (for Hard Dialer)
Added 310 Views / 0 LikesVirtual opt-out feature was introduced in PC5.0. This video demonstrates how to setup and use this feature. This video is only for the hard dialer version of the Proactive Contact. Produced by Sachin Brahme.
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How To Upgrade MPP From EPM For Avaya Aura Experience Portal 6.x In A Multi-Server Setup
Added 310 Views / 0 LikesThis video will guide you through the steps that can be followed to upgrade an MPP(Media Processing Platform) server from EPM (Experience Portal Manager aka VPMS) in a multi-server setup for Avaya Aura Experience Server 6.x. This can be done from the EPM
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Avaya Flare Experience Conference Collaboration
Added 310 Views / 0 LikesAn overview how to use the collaboration features with the Avaya Flare Experience client. Includes information on how to manage the document liberary. Produced by Bob Kuberski.
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How To Configure Calling Line ID Restriction Service In Avaya AS5300
Added 310 Views / 0 LikesConfiguring the AS5300 Calling Line ID Restriction Service with the Provisioning client. Produced by Kevin Anderson.
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(FR) Historical Data In The Avaya Flare™ Experience - French
Added 310 Views / 0 LikesThe Avaya Flare™ Experience helps you keep track of all of your correspondences to keep projects moving forward. http://www.avaya.com
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Avaya One-X® Deskphone User Interface Customization Part 3
Added 310 Views / 0 LikesDemonstrates the use of the Avaya one-X® Deskphone XML Designer and other development tools to provide multiple language support for the customized 9600 Series SIP deskphone user interface. Learn more at http://www.avaya.com.
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The E-Rate Opportunity: Get The Network You Need To Educate Into The Future
Added 310 Views / 0 LikesE-Rate provides an opportunity to design, engineer and implement an end-to-end networking solution that you need to educate today and in the future. Let Avaya and our business partners in your school district help simplify the E-Rate process and address y
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How To Take ADM Backup In Avaya CMS Server Using Tapes (French Version)
Added 310 Views / 0 LikesSteps to take admin backup in CMS Server using Tapes (French version)
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Avaya Agile Communication Environment (ACE) R6.2 Enabling Or Disabling The Http Port On An ACE Host
Added 310 Views / 0 LikesHow to enable or disable the web service ports for the Agile Communication Environment for Release 6.2. Produced by Stevie Martin.
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The ITams For AI Accepts The #IceBucketChallenge
Added 310 Views / 0 LikesMike Martinez challenged his entire team, the iTams for AI (and we had an inside sales agent visiting from Australia that took it also!)
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Multichannel Vs. Omnichannel - What Is The Difference?
Added 310 Views / 0 LikesNancy Jamison and Jeanne Bliss set things straight! They define the difference bet multichannel vs omnichannel For additional information check out out blog: Omnichannel Customer Service: Function or Fad? http://www.avaya.com/blogs/archives/2014/07/omnich
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