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Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com

 

 

 

  • 04:34 Popular Avaya CX Solutions In A Digital Transformation Era

    Avaya CX Solutions In A Digital Transformation Era

    by Avaya Channel Added 306 Views / 0 Likes

    Avaya Oceana, a customer experience solution, delivers smart, simple, personal experiences to any customer on any channel.

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  • 03:33 Popular Happiness Index On Blockchain

    Happiness Index On Blockchain

    by Avaya Channel Added 268 Views / 0 Likes

    Avaya showcase from GITEX. Demonstration of a blockchain network which connects various Avaya demos to securely collect and integrate data from multiple sources (e.g. contact centers, emails, social media, web and chat platforms), and using analytics, tur

  • 03:10 Popular Emergency Services Demonstration

    Emergency Services Demonstration

    by Avaya Channel Added 261 Views / 0 Likes

    Avaya Showcase at GITEX. Demonstration of emergency notification, dispatch and collaboration through new digital channels, integrating into real-time capabilities such as location services, driverless vehicles, sensors and drones.

  • 05:18 Popular Hospitality Demonstration

    Hospitality Demonstration

    by Avaya Channel Added 242 Views / 0 Likes

    Avaya Showcase at GITEX. Demonstration of an easy to use digital guest experience that can be customized or integrated into other applications to meet specific business requirements.

  • 08:07 Popular Smart IoT Demonstration

    Smart IoT Demonstration

    by Avaya Channel Added 217 Views / 0 Likes

    Avaya Showcase at GITEX. Demonstration of seamless, personalised, digital customer experience extended to physical locations by integrating stand-alone technologies such as video analytics, digital signage, biometrics, IOT, and artificial intelligence.

  • 06:41 Popular LINE Demonstration

    LINE Demonstration

    by Avaya Channel Added 278 Views / 0 Likes

    Avaya Showcase at GITEX. Demonstration shows how Avaya is helping to extend customer services capabilities into Japan's leading social messaging application.

  • 03:02 Popular Mashreq Bank Demonstration

    Mashreq Bank Demonstration

    by Avaya Channel Added 190 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration shows how Avaya is helping provide remote advisory services through a smart video kiosk, to seamlessly and securely extend customer access to financial services.

  • 14:09 Popular Cara Demonstration

    Cara Demonstration

    by Avaya Channel Added 268 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration of how Avaya is helping to embed digital capabilities into the physical retail experience to provide personalized collaboration to transform the customer experience.

  • 02:23 Popular PCC EMEA Nice 50th Event-Impressions

    PCC EMEA Nice 50th Event-Impressions

    by Avaya Channel Added 285 Views / 0 Likes

    Partner Community Council - Autumn Conference in Nice/ France Overview. The video gives an overview of the event, some snapshots of plenaries and break-out session plus Interview Flashs with PCC Primes, Partners and Avaya Executives

  • 04:52 Popular BSH Demonstration

    BSH Demonstration

    by Avaya Channel Added 283 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration of how Avaya is helping seamlessly integrate remote field engineers into customer journey, providing single point of contact and first visit resolution for customers across front and back offices.

  • 04:57 Popular OBank Demonstration

    OBank Demonstration

    by Avaya Channel Added 250 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration shows how Avaya is helping provide a fully digital customer service to customers located anywhere via mobile, video, voice and other online banking channels.

  • 06:13 Popular RTA Demonstration

    RTA Demonstration

    by Avaya Channel Added 223 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration shows how Avaya is helping provide communication and collaboration capabilities for people with special hearing needs – the "determined ones” – and, in 2018, to the general public, through a video-call and web cha

  • 01:42 Popular Your Roadmap To Communication Transformation

    Your Roadmap To Communication Transformation

    by Avaya Channel Added 274 Views / 0 Likes

    Avaya Professional Services. Your communication solutions and applications are the lifeline of your business. Undergoing a communication transformation can seem daunting and risky. See how Avaya can help you align objectives and achieve your business outc

  • 02:44 Popular Telekom Serbia Demonstration

    Telekom Serbia Demonstration

    by Avaya Channel Added 236 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration shows how Avaya is helping provide seamless omni-channel customer experience model, that provides personal relationship support and paperless operations in branchless, digital bank.

  • 00:44 Popular ABM AMRO Demonstration

    ABM AMRO Demonstration

    by Avaya Channel Added 237 Views / 0 Likes

    Customer Showcase at GITEX. Demonstration of how ABM AMRO uses Avaya to help provide remote advisory services to seamlessly and securely extend customer access to financial services.

  • 01:08 Popular Laurent Philonenko On Exiting Chapter 11

    Laurent Philonenko On Exiting Chapter 11

    by Avaya Channel Added 283 Views / 0 Likes

    With today's exiting of Chapter 11, we can entirely focus on providing innovative solutions and services to meet the growing needs of our customers and partners. #ConnectWithAvaya

  • 03:16 Popular Congrats Avaya

    Congrats Avaya

    by Avaya Channel Added 248 Views / 0 Likes

    Customers and partners congratulate Avaya on exiting Chapter 11 strong and looking forward to the future.

  • 02:25 Popular Wake Up From The Customer Service Nightmare

    Wake Up From The Customer Service Nightmare

    by Avaya Channel Added 269 Views / 0 Likes

    We’ve all experienced customer service nightmares. Don’t let them happen to your customers. Solve customer problems on the first call to increase customer satisfaction and advocacy.

  • 01:17 Popular Banks Are Reviewing Management Structures To Execute Strategies Aligning To Today’s Consumer Demands

    Banks Are Reviewing Management Structures To Execute Strategies Aligning To Today’s Consumer Demands

    by Avaya Channel Added 279 Views / 0 Likes

    In the first of our four-part mini-series looking at the financial services industry, Peter Chidiac (Managing Director A/NZ) says it will take up to two years for Australia’s banks to deliver a true omni-channel experience. He also looks at the role of ma

  • 01:44 Popular Banks Need To Meet Customers At Their Channel Of Choice Rather Than Dictating The Experience.

    Banks Need To Meet Customers At Their Channel Of Choice Rather Than Dictating The Experience.

    by Avaya Channel Added 246 Views / 0 Likes

    In the second of our four-part mini-series on the financial services industry, Peter Chidiac (Managing Director A/NZ) looks at the shift from ‘personalisation’ to ‘individualisation’, and why banks can no longer dictate experience, but must be present at

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