Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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05:13 Popular
How To Create Routes In Avaya Social Responder?
Added 224 Views / 0 LikesThis video will allow you to understand the process of Social Responder routing mechanism and will guide you on how to route items into your contact center. Produced by: Omer Priel and Debbie Speicher
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04:28 Popular
How To Create Products In Avaya Social Responder?
Added 227 Views / 0 LikesThis video overviews the process of creating Social Responder products which will allow you to configure search configuration to mine generic social media interactions. Produced by: Omer Priel and Debbie Speicher
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03:41 Popular
How To Create Pages In Avaya Social Responder?
Added 277 Views / 0 LikesThis video overviews the process of creating Social Responder pages which will allow you to configure search configuration to mine social media pages interactions. Produced by: Omer Priel and Debbie Speicher
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03:07 Popular
How To Create Brands In Avaya Social Responder?
Added 206 Views / 0 LikesThis video overviews the process of creating Social Responder brands which will allow you to configure search groups to mine generic social media interactions. Produced by: Omer Priel and Debbie Speicher
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10:33 Popular
Avaya Aura System Manager (SMGR) Bash Shellshock Remediation
Added 315 Views / 0 LikesThis video describes the steps involved to find, download and install the BASH shellshock remediation for Avaya Aura System Manager Produced By: Tony, Roberts
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03:58 Popular
Avaya Aura® Session Manager Bash Shellshock Remediation
Added 375 Views / 0 LikesThis Video shares information on the Avaya Aura® Session Manager Bash Shellshock Security Patch documented in Product Support Notice PSN004332r2. It shows how to obtain and download the patch as well as verifying the patch, putting your SM out of service,
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05:13 Popular
Avaya Enterprise Linux Bash Update For Avaya Aura Experience Portal (AAEP)?
Added 372 Views / 0 LikesThis Video shares information on the Avaya Experience Portal Bash Shellshock Security Patch documented in Experience Portal patch info. Link to Patch on support site: https://support.avaya.com/downloads/download-details.action?contentId=C2014102103825510_
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04:45 Popular
Avaya Aura Messaging Bash Shellshock Remediation
Added 340 Views / 0 LikesThis Video shares information on the Aura Messaging System Bash Shellshock Security Patch documented in Product Support Notice PSN004307U It also walks through an example of implementing the Patch. Link to Product Support Notice: https://downloads.avaya.c
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02:28 Popular
Call Management System Bash Shellshock Remediation
Added 383 Views / 0 LikesThis Video shares information on the Call Management System Bash Shellshock Security Patch documented in Product Support Notice PSN004209u. It also walks through an example of implementing the Patch. Link to Product Support Notice: https://downloads.avaya
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03:53 Popular
Avaya IQ Bash Shellshock Remediation
Added 315 Views / 0 LikesThis Video shares information on the Avaya IQ Bash Shellshock Security Patch documented in IQ patch document. It also walks through an example of implementing the Patch. Link to Patch on support site: https://downloads.avaya.com/css/P8/documents/101000601
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04:25 Popular
How To Upgrade G450/G350 Media Gateway Using Avaya MV IPTEL Fileserver Application?
Added 408 Views / 0 LikesThis video provides a demo of upgrading the Avaya G450/G350 Media Gateway using the Avaya MV-IPTEL file server application. Produced by: Mathew, Jeas
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12:59 Popular
Avaya Aura Application Enablement AE Services Bash Shellshock Remediation
Added 315 Views / 0 LikesThis Video shares information on the Avaya Aura® Application Enablement (AE) Services Bash Shellshock Security Patch documented in Product Support Notice PSN004303u. It also walks through an example of implementing the Patch. Produced by : Blom, Riaan
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06:18 Popular
Avaya One-X Attendant CM Phonebook Via Configuration Tool
Added 381 Views / 0 LikesThis video provides explanation about the procedure to set up and Avaya one-X Attendant CM Phonebook via Configuration tool, phonebook set up via this method provides a feature to regularly schedule phonebook import and update which is also explained in t
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04:48 Popular
Avaya One-X Communicator Directory's Relation With Presence Login New
Added 351 Views / 0 LikesThis video provides explanation about the procedure of Avaya 1XC automatic login to Presence server. This video is intended to help users in troubleshooting 1XC Login issues to presence servers.
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04:40 Popular
Avaya One-X Communicator Voice Quality Log Analysis
Added 333 Views / 0 LikesThis video provides explanation about the procedure to review Avaya one-x communicator logs for issues related to voice/audio quality. Note that the findings made from the logs does not necessarily point to software error. These are just reports made by t
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04:16 Popular
Avaya One-X Attendant TTrace Set Up And Analysis
Added 250 Views / 0 LikesThis video provides explanation about the procedure to set up and review Avaya one-x Attendant TTrace. Setup is followed up by a short demo highlight trace analysis of CM-1XATTD link drop issue which can cause various kinds of issues.
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11:29 Popular
Avaya Aura Application Enablement Services, Administering Certificates
Added 382 Views / 0 LikesThis Video covers the Administering Certificates on Avaya Aura Application Enablement Services, specifically an example of a Microsoft-based Certificate Authority. Produced by: Riaan Blom
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10:39 Popular
How To Use The Midsize Enterprise 6.2.2 Streamlined Installation
Added 278 Views / 0 LikesThe video focuses on the install of a Midsize Enterprise 6.2.2 release on a pre-staged server. The process details the Pre-staging and the Enhanced Network Reconfiguration functions.
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11:15 Popular
How To Verify Hard Disk, Memory And Processor Capacity For An ADS 2.0 Install, Upgrade Or Migration
Added 342 Views / 0 LikesThis video provides several methods to identify the resources available in a Linux server instance to validate if a server can be upgraded or needs to be migrated to a new platform. A short tutorial is provided on the hard drive partitioning to avoid poss
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09:22 Popular
How To Configure And Use Network Monitoring In Avaya Diagnostic Server 2.0
Added 300 Views / 0 LikesThis video describes the use of the ADS 2.0 Network Monitoring. It will show the the setting of parameters that the SLAMon server will evaluate and provide alarms and alerts for troubleshooting.
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