Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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02:18 Popular
Social Media And Customer Care Enter Into An Arranged Marriage
Added 478 Views / 0 LikesAvaya Thought Leaders George Humphrey and Christian Goffi share their perspectives on how social media and customer care are intimately intertwined and the implications of that to IT leaders and the Line of Business leaders.This is discussed as one segmen
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02:28 Popular
IPOSS Token - Overview
Added 477 Views / 0 LikesOverview of the IPOSS Token Process. Produced By - Sarah Dreiling
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02:49 Popular
Avaya Work Assignment Snap-in Overview
Added 477 Views / 0 LikesLearn how Work Assignment real-time resource matching can help you better leverage real-time data to improve business outcomes and optimize the customer experience. Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM LinkedIn:
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01:13 Popular
The ITams For AI Accepts The #IceBucketChallenge
Added 477 Views / 0 LikesMike Martinez challenged his entire team, the iTams for AI (and we had an inside sales agent visiting from Australia that took it also!)
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02:09 Popular
Avaya CEO Kevin Kennedy Accepts The #IceBucketChallenge
Added 477 Views / 0 LikesAvaya CEO Kevin Kennedy accepts the #IceBucketChallenge to #StrikeOutALS and nominates Gary Smith, Carl Russo, Gregory Slaton, Mike Runda and Charlie Giancarlo. To donate go to www.alsa.org
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04:12 Popular
Avaya Agile Communication Environment - Transforming The Way We Do Business
Added 477 Views / 0 LikesThis video provides a quick overview of the power of Avaya's Agile Communication Environment - a software platform with pre-packaged applications & toolkits that dramatically accelerates the process of integrating communications into business applications
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08:51 Popular
Avaya IP Office Voicemail Pro Unified Messaging Service (UMS) Web Access
Added 477 Views / 0 LikesConfiguration walk-through and demo of UMS Web Voicemail (Web Access) for IP Office Voicemail Pro.
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02:44 Popular
How To Remotely Identify The Avaya System Platform Server Type
Added 477 Views / 0 LikesThis video demonstrates how to remotely identify the System Platform server type. Produced by Mike Cannon
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07:01 Popular
How To Re-synchronize An Avaya Aura Presence Server Database With An Avaya Aura System Manager
Added 477 Views / 0 LikesThis video demonstrates how to resynchronize the Avaya Aura Presence Server database with Avaya Aura System Manager. Produced by Russell Singer.
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05:33 Popular
How To Enable Your Avaya System Platform 6.2 Services Virtual Machine
Added 476 Views / 0 LikesThis how-to provides the steps for enabling your Services Virtual Machine on Avaya System Platform 6.2 and details why, as a system administrator, you may want to consider this. Produced by Steve Daniel.
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04:11 Popular
Avaya Equinox And Oceana User Experience
Added 476 Views / 0 LikesLearn how the Avaya Equinox and Oceana deliver a holistic solution for team and customer engagement. http://srm.avaya.com/Vq5w
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04:08 Popular
Basic Programming For Avaya One-X Agent With Auto Answer Support
Added 476 Views / 0 LikesThis video guides through the minimum required programming for the one-X Agent to register as an IP station. It will also cover the configuration for Auto Answer. Produced by: Dan Morrissey
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13:49 Popular
How To Upgrade Avaya Aura® Application Enablement Services VApp On VMware To R6.3.3?
Added 476 Views / 0 LikesUpgrading Avaya Aura® Application Enablement Services vApp on VMware to r6.3.3 through re-deploying the Virtual Machine. Produced by Riaan R Blom
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11:35 Popular
How To Perform An Unattended Upgrade Or Migration To Avaya Diagnostic Server 2.0
Added 476 Views / 0 LikesThis video will describe what has to be evaluated prior to an Upgrade/Migration to ADS 2.0. You shall see the upgrade performed and specific options that will allow the server to be upgraded.
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10:50 Popular
Avaya One-x Communicator IM And Presence - Configuration And Demo
Added 476 Views / 0 LikesThis video provides explanation about the procedure to set up Presence/IM user IDs for 1XC on Avaya Aura SMGR also a short demo of 1XC login to IM and Presence is followed up by the configuration steps. Produced by Keshav Shrivastava.
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03:02 Popular
How To Load A Patch On An Avaya CS 1000 Media Gateway Controller Using CLI
Added 476 Views / 0 LikesThis video describes how to load a patch on a Communication Server 1000 Media Gateway Controller using the command line interface. Produced by Oscar Asuncion.
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09:53 Popular
Avaya B5800 Branch Gateway User Management From Avaya Aura System Manager
Added 476 Views / 0 LikesAvaya B5800 Branch Gateway User Management from Avaya Aura System Manager walk-through showing creation and push of "centrally managed" users to distributed B5800 Branch Gateways.
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02:47 Popular
How To Enable/Disable SNMP Trap Notifications On Avaya One-X Client Enablement Services
Added 476 Views / 0 LikesThis video covers how to enable/disable notifications of specific SNMP traps sent to SNMP destinations on Avaya one-X Client Enablement Services. Produced by Bob Kuberski.
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08:38 Popular
How To Turn Avaya Call Management System Software Off And On
Added 476 Views / 0 LikesThis video shows how to turn the Call Management System (CMS) software off and on using the cmsadm utility. Produced by Jerri Bandt
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02:36 Popular
How To Configure CTI User For Avaya Contact Center Control Manager-Functional Server Integration
Added 475 Views / 0 LikesThis video demonstrates the steps to configure a CTI user for ACCCM -Functional server integrations with a demo. Produced by Deepak Kirubhakaran.
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