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Avaya

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Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com

 

 

 

  • 05:30 Popular Avaya Configuration & Orchestration Manger: A Network Management Tool

    Avaya Configuration & Orchestration Manger: A Network Management Tool

    by Avaya Channel Added 328 Views / 0 Likes

    Network Management from Avaya - Learn how the Avaya Configuration and Orchestration Manager can save IT departments time, budget, and needless hassles. Designed for multiple users, the Avaya Configuration and Orchestration Manager enables your team to con

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  • 02:19 Popular Avaya Connect Partner Advantage: A Complete Collaboration Solution

    Avaya Connect Partner Advantage: A Complete Collaboration Solution

    by Avaya Channel Added 363 Views / 0 Likes

    The Avaya Connect Partner Program provides an advantage over other vendors in the midsize business market. Midsize businesses demand solutions that are powerful enough to increase productivity of a mobile workforce. Their limited IT resources and budgets

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  • 00:30 Popular Avaya Contact Center 7.0 With Scott Hanwell

    Avaya Contact Center 7.0 With Scott Hanwell

    by Avaya Channel Added 520 Views / 0 Likes

    Join us on a virtual tour of Avaya's booth at VoiceCon 2010 and learn about Avaya Contact Center 7.0 with Scott Hanwell. Learn more at http://www.avaya.com.

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  • 01:23 Popular Avaya Contact Centers

    Avaya Contact Centers

    by Avaya Channel Added 640 Views / 0 Likes

    Avaya contact centers can give customers the answers they need and agents the freedom to work from anywhere. Give your agents the context, both real-time and historical, to deliver a differentiated customer experience. Reduce your expenses by using lower-

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  • 02:55 Popular Avaya Context Store Snap-in Overview

    Avaya Context Store Snap-in Overview

    by Avaya Channel Added 294 Views / 0 Likes

    Learn how Context Store can help improve real-time engagement and collaboration by making it easier to track, collect, and share relevant real-time data across interactions. Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM L

  • 02:55 Popular Avaya Control Manager: Contact Center Management & Administration

    Avaya Control Manager: Contact Center Management & Administration

    by Avaya Channel Added 337 Views / 0 Likes

    Control Manager is a Web-based application that provides you with secure, economical, efficient, single-point management of contact center resources — from back-office operations, to self-service and agent-assisted customer interactions. Learn about Avaya

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  • 05:34 Popular Avaya Conversational Intelligence

    Avaya Conversational Intelligence

    by Avaya Channel Added 204 Views / 0 Likes

    Avaya Conversational Intelligence is a next-generation, end-to-end, AI solution that automatically transcribes voice interactions into actionable outcomes so contact centers can transform the customer experience they deliver to create customer and brand l

  • 02:36 Popular Avaya Conversational Intelligence

    Avaya Conversational Intelligence

    by Avaya Channel Added 193 Views / 0 Likes

    Avaya Conversational Intelligence is a next-generation, end-to-end, AI solution that automatically transcribes voice interactions into actionable outcomes so contact centers can transform the customer experience they deliver to create customer and brand l

  • 02:29 Popular Avaya Customer Engagement Solutions For Contact Center Efficiency

    Avaya Customer Engagement Solutions For Contact Center Efficiency

    by Avaya Channel Added 534 Views / 0 Likes

    Avaya Customer Engagement Solutions help companies improve Contact Center Efficiency by enabling them to leverage workforce optimization software and self-service to effectively manage resources and deliver exceptional customer engagement. See how the Vir

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  • 02:36 Popular Avaya Customer Engagement Solutions For Improved Customer Experience

    Avaya Customer Engagement Solutions For Improved Customer Experience

    by Avaya Channel Added 441 Views / 0 Likes

    Drive Customer Retention and Loyalty with Every Engagement. Avaya Customer Engagement Solutions help companies deliver superior omnichannel Customer Experience by enabling them to drive retention and loyalty across every touchpoint, anytime anywhere. See

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  • 02:47 Popular Avaya Customer Engagement Solutions For Topline Growth

    Avaya Customer Engagement Solutions For Topline Growth

    by Avaya Channel Added 460 Views / 0 Likes

    Adapt to Rapidly Changing Market & Customer Demands. Avaya Customer Engagement Solutions help companies improve Topline Growth by enabling them to adapt to rapidly changing markets and meet customer demands for new means of engagement. See how Damart and

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  • 04:34 Popular Avaya CX Solutions In A Digital Transformation Era

    Avaya CX Solutions In A Digital Transformation Era

    by Avaya Channel Added 341 Views / 0 Likes

    Avaya Oceana, a customer experience solution, delivers smart, simple, personal experiences to any customer on any channel.

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  • 01:05 Popular Avaya Data Solutions With Bob Reason

    Avaya Data Solutions With Bob Reason

    by Avaya Channel Added 246 Views / 0 Likes

    Join us on a virtual tour of Avaya's booth at VoiceCon 2010 and learn about Avaya Data Solutions with Bob Reason. Learn more at http://www.avaya.com.

  • 01:35 Popular Avaya Demo: Desktop And Tablet Collaboration

    Avaya Demo: Desktop And Tablet Collaboration

    by Avaya Channel Added 299 Views / 0 Likes

    The short demo video shows how easily desktop and tablet collaborations are seamless and efficient. It features the Avaya one-X Portal and Avaya Flare Experience applications on the Avaya IP Office Unified Communications platform. Learn about Avaya Flare

  • 01:17 Popular Avaya Demo: Have Amazing Meetings With Avaya Video Collaboration Solutions

    Avaya Demo: Have Amazing Meetings With Avaya Video Collaboration Solutions

    by Avaya Channel Added 434 Views / 0 Likes

    This short demo features the Avaya Video Collaboration Solution on the Avaya IP Office Unified Communications platform. With Avaya, you can create a video collaboration session instantly with anyone inside or outside your organization no matter their loca

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  • 01:08 Popular Avaya Demo: Impress Your Customers With Avaya Video Conferencing

    Avaya Demo: Impress Your Customers With Avaya Video Conferencing

    by Avaya Channel Added 332 Views / 0 Likes

    This short video demo shows how Avaya video collaboration solutions work seamlessly with Avaya IP Office unified communications during impromptu video conferences with customers and suppliers. Learn about Avaya Video Collaboration Solutions here: http://w

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  • 01:15 Popular Avaya Demo: Mobile Service Resolution With Avaya One-X Mobile

    Avaya Demo: Mobile Service Resolution With Avaya One-X Mobile

    by Avaya Channel Added 343 Views / 0 Likes

    This short demo features the use of GeoPresence on the Avaya one-X mobile Preferred application on Avaya IP Office. With the Avaya Mobility Solution you can connect to the right person at the right time to resolve critical customer escalations. Fast, effi

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  • 01:07 Popular Avaya Demo: Preventing Lost Productivity With Avaya One-X Mobile

    Avaya Demo: Preventing Lost Productivity With Avaya One-X Mobile

    by Avaya Channel Added 352 Views / 0 Likes

    This short demo features the Avaya one-X Portal Application on the Avaya IP Office Unified Communications platform. Learn how Avaya Mobile Communications and Collaboration software can route office calls to your home phone automatically, provide office co

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  • 02:12 Popular Avaya Demo: Unified Communications And Collaboration Solutions

    Avaya Demo: Unified Communications And Collaboration Solutions

    by Avaya Channel Added 458 Views / 0 Likes

    Avaya Unified Communications Solutions can synchronize your business communications when you're on the go, buried in voicemail and email, and juggling calls from multiple locations. This eliminates inefficiencies to make small, midsize, or enterprise busi

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  • 02:03 Popular Avaya Device As A Service

    Avaya Device As A Service

    by Avaya Channel Added 179 Views / 0 Likes

    A new budget-friendly way to fund your communication devices. Simply pay an affordable monthly subscription and put the best, most current devices on desks and in conference rooms. Plus, there’s a trade-in offer going on now.

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